How to Making easy for costumer
Your customers will want to know what your refund policy is. That’s their backup if something goes wrong for them. Set up that page as well – returns and refunds. Write down the timeframe within which they can return products and if there are any terms to getting refunds. Ensure that it’s simple & crystal clear.
You can set up a live chat. There are many that support ecommerce. Tidio is one of them. Have other means for contact as well, be it email or phone. Have a contact page too that’s clear on how customers can get in touch.